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Troubleshooting: Security

The installation is security-locked

A security lock is engaged by the anti-tamper layer when protected files fail integrity verification. While locked, protected operations are refused.

  • Review the incident on the Security page and the diagnostics (php artisan pterocloud:security:integrity).
  • Restore protected files from an official signed package with php artisan pterocloud:repair --security --package=... --force.
  • The panel holds only the public key and cannot forge a reactivation. The lock clears only when Krappie issues a signed reactivation credential.

Security diagnostics remain available while locked; they never expose bypass detail or attacker-modified source.

Integrity is degraded or unverified

SECURITY_INTEGRITY_DEGRADED and SECURITY_INTEGRITY_FAILURE distinguish a warning from a hard failure. A manifest that cannot be verified is never treated as clean.

A security signal fired

Signals are recorded and (when configured) reported to the licensing server. Review them; do not disable reporting to silence a signal.