Using Server Diagnosis

Everything happens inside a server's own page: Servers → your server → Support Bundle.

Generate

1. Pick the sections to include (all five are on by default)
2. Pick privacy options (all on by default):
   • Hide IP addresses — IPv4/IPv6 are masked (192.168.x.x, [IPv6 REDACTED])
   • Hide usernames — username/email values are masked
   • Aggressive secret redaction — additionally redacts values that merely look like secrets
3. Click Generate Support Bundle

Credential redaction itself is always on — the privacy toggles only widen it.

INFO

Sensitive values such as passwords, API keys, tokens and credentials are automatically removed from every bundle. This cannot be disabled.

The result

Within a few seconds you get:

• Stats: items collected, sensitive values redacted, IP addresses hidden
• Bundle ID, generation time, file size, and expiry time
• Actions:
  • Download Bundle — the ZIP
  • Copy Summary — a short plain-text summary for tickets/Discord (never the ZIP contents)
  • Delete Bundle — removes it immediately

If a section was skipped (disabled by the admin, or you lack its permission), the result says so explicitly — nothing is ever leaked silently.

Inside the ZIP

support-bundle/
├── README.txt                  what this package is
├── report.txt                  human-readable summary
├── report.json                 machine-readable metadata (schema_version 1)
└── diagnostics/
    ├── server.json
    ├── resources.json
    ├── runtime.json
    ├── startup.json
    ├── startup.txt
    └── allocations.json

report.txt is formatted to stay readable in Discord, email, ticket systems, Notepad, VS Code and terminals.

Expiry

Bundles are temporary (default: 10 minutes, configurable). After expiry:

• Downloads and metadata return "This support bundle has expired."
• Files are removed automatically

Errors you might see

• "Too many support bundles have been generated." — rate limit; wait a few minutes
• "You already have the maximum number of active support bundles." — delete one or wait
• "You do not have permission to generate a bundle for this server." — not your server